Yet another happy customer!

Flamecraft • 4 October 2018

A beautiful bespoke designed fireplace & installation!

We love getting feedback from our customers, especially when they include a photo or two! A big thank you to the customer who sent this photo in to us with some amazing feedback!

"Many thanks to Paul and everyone at Flamecraft for the job they have done in building a chimney breast and installing our Hunter Herald stove. It is exactly what I asked for and the job has been carried out to perfection and I am delighted with it. I would not hesitate to recommend Flamecraft to anyone."


Pictured:
Hunter Herald 5 Muli Fuel Stove
Facia Beam in Light/Medium Aged Oak
Double Wall Installation
Bespoke Design to build fireplace/faux chimney breast.
Standard Grey Hearth.

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by Flamecraft • 3 December 2020
We all made it through second lockdown and are pleased to be open to the general public once more. We welcome customers to come visit us, but kindly ask they adhere to the government guidelines regarding social distancing. While we understand lockdown was frustrating, we are in a tier 3 area and therefore we also ask that our customers shop responsibly and only come into the showroom for essential purposes when possible. We are still able to take orders for stove spares over phone and email and in many cases out manufacturers will deliver these directly to our customers to help us to reduce the need for people to put themselves at risk of Covid-19. We know we sound like we are lecturing, however we want to ensure all our customers have a very happy and healthy Christmas. With all this in mind, we have reduced the hours the showroom will be open. We will review these regularly and open for longer if needed, we are also able to arrange appointments to visit the showroom at Baytree outside these hours, Our December opening hours are as follows: Monday: CLOSED (Pre-booked appointments available) Tuesday: CLOSED (Pre-booked appointments available) Wednesday: CLOSED (Pre-booked appointments available) Thursday: 10am - 2pm (Pre-booked appointments available till 5pm) Friday: 10am - 2pm (Pre-booked appointments available till 5pm) Saturday: 10am - 5pm Sunday: 10am - 4pm We kindly ask when pre-booking appointments Monday - Wednesday that customers give 24 hours notice and Pre-booked appointments are available between 10am - 5pm. On Thursdays and Fridays appointments can be pre-booked on the day before 1:30pm via calling 01406 373600. We are available via emailing flamecraftuk@aol.com outside our opening hours and will try to reply to customers as quickly as possible.
by Flamecraft • 3 November 2020
With second lockdown looming many of our customers are concerned about being able to purchase fuel and spare parts during second lockdown. We completely understand this and whilst our showroom wont be open to the general public we are running a 'Call & Collect' service.
by Flamecraft • 1 November 2020
In October we teased that we were going to expand our range of wood burning and multi fuels stoves to give our customers a bigger range of Ecodesign Approved stoves that would suit a range of budgets, and we are excited to finally be able to introduce our two new brands to you.
by Flamecraft • 30 October 2020
The clearskies scheme has been recently introduced, and many of the wood burners and multi fuel stoves we sell have a clear skies mark. However many of our customers see this logo and are left wondering what it actually means. Therefore we have put together the basics explaining what clear skies is, and how this potentially will effect choosing a wood burner or multi fuel stove.