We are 12!

Flamecraft • 1 November 2019

It's our twelfth birthday! Join our charity fundraising celebration!

Thank you for your support!

It has been an amazing twelve years and we would like to take a chance to thank our customers, suppliers and our team for making it that way. We look forward to the coming year, with some exciting things planned! So, watch this space.

Which Charity have we picked to donate to this year?

Our team frequently join fundraising efforts both at work and in their personal time and here at Flamecraft we have a long-standing tradition of celebrating our birthday by kicking off our fundraising efforts on our Birthday weekend.

There are so many charities that deserve to be supported and therefore every year we pick a new charity to fundraise for. In the past we our team has raised money for charities such as; Macmillan, Children In Need and JDRF.

This year we are proud to announce that we have chosen to raise money for...

Cystic Fibrosis is also referred to as CF and is a genetic condition that affects more that 10,500 people in the UK alone. 1 in 25 people are carriers of the faulty gene and pass in on without even knowing.

Cystic Fibrosis has a wide range of symptoms and these range in severity. Cystic Fibrosis can severely limit the quality of life of those who suffer from it and can be life threatening.

The Cystic Fibrosis Trust works hard to raise money for research, fight for life saving treatments, promote high quality care and provide information and support to those who suffer with Cystic Fibrosis and their families.

Find more information about the Cystic Fibrosis Trust on their website: https://www.cysticfibrosis.org.uk/

We are kicking off our Fundraising this weekend with a raffle and balloon and sweet giveaway.

This weekend we will kick off our fundraising at the opening of Baytree Garden Centre's opening of Santa's Grotto.

We will be giving away sweets and ‘Happy Birthday’ Balloons as well as running two raffles, one for children & one for the adults. The prizes have been donated by the Baytree community and range from vouchers, to gifts, toys & much more.

Tickets will be available for purchase from the Flamecraft Team on Saturday 2nd November & Sunday 3rd November at our stall next to the entrance of Santa's Grotto. Tickets can be purchased throughout November and up to the 15th of December 2019 from our showroom in Baytree Nurseries Garden centre. The draw will take place on Wednesday 18th December and we will contact the winners. Get your prizes in time for Christmas!

Come celebrate our Birthday with us and help us raise money for the Cystic Fibrosis Trust!

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by Flamecraft • 3 December 2020
We all made it through second lockdown and are pleased to be open to the general public once more. We welcome customers to come visit us, but kindly ask they adhere to the government guidelines regarding social distancing. While we understand lockdown was frustrating, we are in a tier 3 area and therefore we also ask that our customers shop responsibly and only come into the showroom for essential purposes when possible. We are still able to take orders for stove spares over phone and email and in many cases out manufacturers will deliver these directly to our customers to help us to reduce the need for people to put themselves at risk of Covid-19. We know we sound like we are lecturing, however we want to ensure all our customers have a very happy and healthy Christmas. With all this in mind, we have reduced the hours the showroom will be open. We will review these regularly and open for longer if needed, we are also able to arrange appointments to visit the showroom at Baytree outside these hours, Our December opening hours are as follows: Monday: CLOSED (Pre-booked appointments available) Tuesday: CLOSED (Pre-booked appointments available) Wednesday: CLOSED (Pre-booked appointments available) Thursday: 10am - 2pm (Pre-booked appointments available till 5pm) Friday: 10am - 2pm (Pre-booked appointments available till 5pm) Saturday: 10am - 5pm Sunday: 10am - 4pm We kindly ask when pre-booking appointments Monday - Wednesday that customers give 24 hours notice and Pre-booked appointments are available between 10am - 5pm. On Thursdays and Fridays appointments can be pre-booked on the day before 1:30pm via calling 01406 373600. We are available via emailing flamecraftuk@aol.com outside our opening hours and will try to reply to customers as quickly as possible.
by Flamecraft • 3 November 2020
With second lockdown looming many of our customers are concerned about being able to purchase fuel and spare parts during second lockdown. We completely understand this and whilst our showroom wont be open to the general public we are running a 'Call & Collect' service.
by Flamecraft • 1 November 2020
In October we teased that we were going to expand our range of wood burning and multi fuels stoves to give our customers a bigger range of Ecodesign Approved stoves that would suit a range of budgets, and we are excited to finally be able to introduce our two new brands to you.
by Flamecraft • 30 October 2020
The clearskies scheme has been recently introduced, and many of the wood burners and multi fuel stoves we sell have a clear skies mark. However many of our customers see this logo and are left wondering what it actually means. Therefore we have put together the basics explaining what clear skies is, and how this potentially will effect choosing a wood burner or multi fuel stove.
by Flamecraft • 23 October 2020
EcoDesign 2022 is changes to regulations for the Stove Industry.
by Flamecraft • 16 October 2020
It is the season for hot chocolate, fluffy blankets, hot water bottles and curling up in front of a roaring fire. With the days getting sorter and the nights getting longer it means we are busy installing wood burning and multi fuel stoves in homes. Like for many this year has been challenging, and we have worked tirelessly to ensure our customers will still receive the best service possible from us. We also understand that with the challenges of the past year many of us we are looking for more affordable heating options for this winter. Over the summer we have had many discussions about the issues we are all facing, and we knew we wanted to do everything we could to ensure our customers can still enjoy owning a wood burner or multi fuel stove. On top of the challenges this year has brought us all we are also very aware that since the announcement of the incoming Ecodesign regulations more and more of our customers are coming to us looking for Ecodesign 2022 Approved wood burners and multi fuel stoves. While we had Ecodesign stoves available, we wanted to give our customers more options to choose from. So, we knew we had two targets: 1. Have wood burning and multi fuels stove options available for a range of different budgets. 2. Expand our range of Ecodesign Approved stoves. We went through many different ideas until we finally realised the solution was in front of us (literally in a pile of brochures we had from a trade show we visited last year). A manufacturer that had a huge range of Ecodesign 2022 approved wood burning and multi fuel stoves that meet our own guidelines for quality and design (as well as being manufactured in the UK), and to top that off offering a range of price points that would allow us to offer more affordable stoves. So of course we gave them a call.