Installation Service

We offer a full installation service including bespoke design, HETAS Certification & aftersales.
All our Installations are completed by our in-house HETAS Engineer and his team of trusted tradesmen, ensuring all installations are completed to a high standard.
We offer different types of installations depending on the type of stove we are  installing, the age of the house and if there is a chimney.

Flexi Liner Installation

If your house was built before 1665 it will likely need a flexi liner dropping down the chimney; this is because the chimneys are not clay lined and therefore need a flexi liner to ensure that fumes cannot leak out of the chimney into your home. 

Clay Lined Installation

This is one of the most cost effective types of installation and is usually for houses built after 1965. When installing into a clay lined chimney we use a clay pot adapter which fits into the clay pots in your chimney and works as a seal.

Cassette/Inset Installation

This type of installation is done when we are fitting an Inset stove or Cassette stove. 

Double Wall Installation

This type of installation is used when there is no chimney. 
We don’t just install in houses using double wall installation, we have installed in log cabins, conservatories and on narrow boats. Every double wall installation is different and therefore an onsite survey is needed to discuss the installation and what we are able to do in more detail.
If you would like to find out more about the types of installation available please contact our team in the showroom.. 

HETAS Certification

All of our installations for wood burners and multi fuel stoves include HETAS Certification.
This certification means that our installation is signed off as safe for use without the need of a building inspector and the certificate is accepted by home insurance companies.

Design Options

Our professional and friendly team will do their utmost to ensure you have all the information you will need to make a well informed choice about your new fire, the installation and the design of the fireplace.
We offer many design options including; alterations, plastering, tiling, hearths and surrounds.

Gas, Electric & Open Fires

We don't just supply and fit wood burners & multi fuel stoves. We will also supply and fit open fires, gas fires, electric fires and surrounds. We have a huge range to choose from and if we don't quite have what you are looking for then we will make every effort to find it for you. 

Aftersales services

We value our customers, which is why we regularly review our aftersales services to make sure you get the best service possible. 
Our after sales promise includes free advise on how to use & maintain your stove.

What about maintenance?

Yearly chimney sweeps are highly recommended. This is because failing to do so can invalidate your home insurance and any warranties on you fire or pipework. 
But don’t worry if you forget, part of our aftersales service is that we will do our best to contact you just before your yearly chimney sweep or stove service is due to remind you.

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