Testimonials

Here at Flamecraft we strive to do the best job possible on each and every fit we carry out, whether we are fitting a Multi Fuel Stove or Wood burner with a full bespoke design package or fitting a stove you already own.
We encourage our customers to provide feedback on any works we carry out for them, even if its just ordering a spare part.
We have a great deal of positive feedback from our previous customers, below is a selection from the feedback we have received over the past few years.
For privacy purposes we do not list the names of our customers with their testimonials.
January 2017
Arrow Ecoburn Plus 5 Flexi Fuel Stove & Double Wall Installation with Bespoke Design.
"I had an Aarrow fire fitted just over a year ago and have just had my first service done by the company. They answered all my questions and talked me through the fires they had to offer. The fitting was professional & I would highly recommend them to anyone who wants a wood burner "
February 2017
Hunter Herald 5 Slimline Multi Fuel Stove & Flexi Liner Installation.
"We are very pleased with our new fire. Paul and his team have been very helpful and professional throughout the experience. The fitting was done within the timeframe they provided and was done to a brilliant standard. Would happily recommend flamecraft to anyone considering having a new fire."
April 2016
Own Stove, Repairs & Re-installation
"Had a fire installed by another company, turned out to not only be an illegal install but also dangerous.
Paul from Flamecraft turned up and told me what needed to be done, within a week he and his colleague ripped it all out strengthened it all up opened it out and finished it properly.
The price was very fair, customer service was brilliant, workmanship was superb and it was all done quickly, cleanly and with total professionalism.
Now very happy, it kicks out more heat, looks great can't thank them enough.
Just wished I'd seen them first!! A+++++++++++++ "
September 2016
Spares, Repairs & Stove MOT.
"Flamecraft sourced and installed new fire bricks and glass parts for my wood burner, being an older make and model I was unsure if the parts even existed still however the team assured me that it wouldn't be an issue. I provided a template of the bricks and glass at the weekend and they came back to me with a quote on the Monday. The parts arrived within the week, and they came and fitted them as part of the stove service as well as repainting my stove. "
November 2015
Hunter Herald 8 Multi Fuel Stove & Installation.
"The staff were very helpful and informative.The fitting was professional and we are pleased with the result."
October 2015
Arrow Ecoburn Plus 9 Flexi Fuel Stove, Double Wall Installation & Bespoke Design Fireplace.
"Flamecraft installed a lovely Multi Fuel stove back in April. We have had the joy of looking at it all summer and now the cooler nights are here we have finally been able to enjoy the full spectacle! I have never known a stove to be so simple to use and yet so effective in the amount of heat it generates and the efficiency in which it burns. Excellent service and great quality workmanship."
March 2015
Own Stove, Installation & Bespoke Design.
"I want to thank every one at Flamecraft for being such a great company to deal with.
 I already had the fire I wanted installing, but struggled to find a company that would do it. Flamecraft had no problem with this. 
I knew what I wanted and Paul and his team priced up ALL of my different ideas.
The install was quick and professional.
I would use them again."
October 2014
Hunter Herald 5 Slimline Multi Fuel Stove & Double wall Installation.
"We just wanted to say 'thank you' for doing such a super job. From our initial enquiries, installations and after service. We have found your service excellent.
We are so pleased with our stove/log burner. It has made a huge difference! Our room is so cosy and has made the whole house warmer.
We would bot hesitate to recommend you to others"
June 2013
Yearly Stove MOT (Servicing).  
"Great & efficient service." 
November 2012
Hunter Herald 8 Double Sided Single Depth Stove, Flexi Liner and fireplace alterations
.
"You installed our double sided stove back in 2012 and I just wanted to say a massive thank you to Paul and his team. Our install was not one of the easiest in fact you ran over by day but charged no more than you quoted. You did an amazing shop with the finishing touches i.e the new hearth and mantle pieces. I would not hesitate to recommend you. We love our fire and I now pray for cold weather so i can light the stove."
January 2011
Stove & Installation.
"We have a lovely Multi Fuel stove, Flamecraft installed. It is a joy to look at in the summer and is fantastic in the winter, is a spectacle to see and keeps us nice and warm. I have never known a stove that is so simple to use and yet so effective in the amount of heat it generates and the efficiency in which it burn. Excellent job done in removing the old fireplace, building a new brick fireplace and fitting a new log burner. The work was of the highest standard, completed with efficiency and in a polite and courteous manner. We have no hesitation in recommending Flamecraft to anyone else considering their services."
April 2010
Hunter Herald 5 Slimline Multi Fuel Stove & Installation.
"A very good job done of supplying and fitting our new Hunter Herald Slimline Woodburner, it is brilliant. We found them all very pleasant and helpful, a job well done. The staff in the shop were always and still are very friendly and happy to answer any questions asked plus they helped in any way they could."
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